Cancellations and Changing Camp Sessions

Cancellations

To cancel your camp registration, please send us a request via the link below.

Camp Cancellation Request Form

Camp cancellation fees:
Cancellation 21 to 9 days prior to camp start date: 20% charge
Cancellation 8 to 2 days prior to camp start date: 30% charge
Cancellation 1 day prior to camp start date: 40% charge
Cancellation on the camp start date before check-in time: 50% charge
Cancellation without notice or after camp check-in time: 100% charge.

We refund by bank transfer within 10 business days. Bank transfer fees will be deducted from the refund amount.

Changing Camp Sessions

Please check space availability online and send us a request via the link below.Deadline of request is Registration Closing day. Please do not make a new registration.

Session Change Request Form
Sessions Availability

Your place in the new session is not finalized until we have sent you a revised confirmation message, and you have paid any difference in price for the new session.

Session change requests made after the end of the Early Bird period will be calculated based on regular camp prices.

Fees:
Until camp registration deadline:
For a higher priced session, pay the difference between the two sessions. No additional fees apply.

After camp registration deadline:
The previous session will be cancelled and the standard cancellation charge will be applied. Then you will be charged the normal fee for the new session.

Adding/Changing/Canceling Options

If you would like to add, change or cancel options, please send us a request via the link below, or contact our customer support by email or telephone. Deadline of request is Registration Closing day. We will do our best to meet your request. Your requested changes will be finalized after we receive any new fees incurred.

Options Request Form

Adding options:
Requests will be accepted until the camp registration deadline. Requests cannot be accepted after the camp registration deadline.

Changing/canceling options:
Until camp registration deadline: The applicable amount will be refunded minus bank transfer charges.

After camp registration deadline: Standard cancellation charge will be applied to the applicable amount, in addition to bank transfer fees.

English Adventure's sister organization, NPO Mirai no Mori, creates life-changing outdoor experiences for abused, neglected, and orphaned Japanese children. Learn more about how you can help.